As we’ve established in previous articles, Duck Creek OnDemand (DCOD) has the power to completely transform how insurance carriers do business. But implementing it in a way that leverages its fullest capability for your organization is not without its challenges. In this article, we’ll explore the pedigree of Penguin Tech that empowers us to confidently say we are the implementation partner of choice for harnessing all the power of DCOD in your operations.
At Penguin Tech, our team is made up entirely of experts in both Duck Creek and the insurance industry. What drives us is a shared commitment: solving the real-world challenges our customers face. We pride ourselves on maintaining a flat organizational structure—no account managers, unnecessary layers of hierarchy, office politics, or corporate ladders to climb. In fact, even our CEO sometimes has to be reminded of his title.
What does this mean for our customers? It means we’ve built a team of professionals whose primary goal is to exceed expectations. You’ll work directly with the engineers who are designing and building your solution. This streamlined approach helps us remove unnecessary complexity, improve communication, and deliver results faster than our clients often expect.
Proof Points: What’s Possible with Penguin Tech and DCOD
A leading U.S. insurer transformed its operations by migrating legacy policy systems to Duck Creek, marking a critical step in its digital modernization journey. With the expert support of Penguin Tech and their innovative
tools, the insurer achieved a seamless transition that delivered impactful results:
- Streamlined Operations: Business processes were optimized, significantly reducing operational costs.
- Enhanced Customer Experience: Customers enjoyed faster, more accurate, and personalized service.
- Increased Agility: The company adapted swiftly to changing market demands and regulatory requirements.
- Improved Decision Making: Advanced analytics provided actionable insights that supported better business decisions.
Why Choose Penguin Tech for Duck Creek OnDemand Implementation?
There are four unique characteristics of Penguin Tech that made our company and team the ideal partner for your Duck Creek OnDemand implementation:
Industry Experience
Our company was founded on helping customers get more from Duck Creek. We’ve custom built our solution to specifically address constraints with DCOD and P&C insurance carriers’ needs.
Proven Track Record
We count both well-known insurance carriers and innovative third-party tech companies among our satisfied customers who have experienced firsthand the difference it makes to have Duck Creek experts on their side. There’s a reason we were named Duck Creek’s inaugural Consulting Partner of the Year.
Customer-Centric Approach
Our team is composed entirely of professionals who are driven to deliver an exceptional customer experience. When you work with us, your primary points of contact are the engineers creating your solution. Our approach eliminates layers of waste, simplifies communications, and delivers lightning fast results.
Efficiency and Value
Leveraging our team’s ability to efficiently scale your DCOD integration from the beginning will allow you to begin taking advantage of the platform’s game-changing functionality sooner and more affordably. It’s a business decision that will begin paying off immediately.
